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Onepilot
Onepilot redefines customer experience outsourcing by combining AI and human agents, aiming to reduce costs by up to 50%. They offer customer care, sales & retention, and KYC services across various…
Onepilot
Onepilot redefines customer experience outsourcing by combining AI and human agents, aiming to reduce costs by up to 50%. They offer customer care, sales & retention, and KYC services across various…
TL;DR
Headcount: ≈276 employees (site lists 110 internal staff and ~2,000 agents)
Core offering: AI-augmented outsourced customer care, sales, retention and KYC across email, chat and voice
Scale: 250+ customers, 15M+ interactions handled per year
Compliance & security: ISO 27001 and ISO 18295 compliant; GDPR emphasis
Funding: 2 disclosed rounds (Seed Apr 2021; Series A Jun 22, 2022)
Company Overview
Problem Domain
Customer experience outsourcing and contact center operations for companies needing scalable, compliant multi-channel support.
Founded
2020
Industry
Customer experience / CX outsourcing
Tech Stack
Funding Track Record
Seed round publicly listed April 11, 2021
Series A announced June 22, 2022; Global Founders Capital and Otium Capital reported among investors
Investor Signal
“Global Founders Capital and Otium Capital reported as lead/major investors”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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