OhWaiter
Oh Waiter is a next-gen hospitality platform that enhances dining experiences through AI-driven text communication, allowing customers to place orders and request service via SMS without needing an app. This innovative solution not only improves customer satisfaction by reducing wait times but also boosts restaurant efficiency and revenue by increasing check sizes and turnover rates. With features like QR code integration and real-time alerts, Oh Waiter provides valuable insights to business owners, helping them adapt to customer preferences and optimize operations. The platform is designed for various hospitality settings, making it a versatile tool for enhancing service quality and profitability.
OhWaiter
Oh Waiter is a next-gen hospitality platform that enhances dining experiences through AI-driven text communication, allowing customers to place orders and request service via SMS without needing an app. This innovative solution not only improves customer satisfaction by reducing wait times but also boosts restaurant efficiency and revenue by increasing check sizes and turnover rates. With features like QR code integration and real-time alerts, Oh Waiter provides valuable insights to business owners, helping them adapt to customer preferences and optimize operations. The platform is designed for various hospitality settings, making it a versatile tool for enhancing service quality and profitability.
TL;DR
What they do: AI-driven SMS guest communication and ordering platform for restaurants and hospitality
Founded / HQ: 2019; Santa Monica, California
Funding (reported): $1.55M total seed funding in 2022
Exit: Acquired by MilesCX (announced Nov 21, 2024)
Team size (reported): 3 employees
Company Overview
Problem Domain
Restaurant and hospitality service automation, guest communication, and order management
Founded
2019
Industry
Hospitality / Restaurant Technology
Funding Track Record
$50,000
Seed round reported on Crunchbase
$1,500,000
Seed round reported on Crunchbase
Investor Signal
“Wider Wake Networks participated as lead investor in Sep 12, 2022 seed round”