Numa
Numa is an AI-driven platform designed specifically for automotive dealerships to enhance communication and operational efficiency. It offers AI Agents that handle missed calls, automate appointment scheduling, and provide full communication visibility, helping dealerships increase profits and customer satisfaction. The platform integrates with dealership management systems (DMS) to provide real-time insights and improve customer service interactions. Founded by experienced entrepreneurs with a strong background in mobile and location-based technology, Numa leverages generative AI, natural language processing, and human psychology to transform dealership customer operations, aiming to scale customer demand without increasing headcount. The company is based in Oakland, California, and has received backing from notable investors including Google’s Gradient Ventures and Threshold Ventures.
Numa
Numa is an AI-driven platform designed specifically for automotive dealerships to enhance communication and operational efficiency. It offers AI Agents that handle missed calls, automate appointment scheduling, and provide full communication visibility, helping dealerships increase profits and customer satisfaction. The platform integrates with dealership management systems (DMS) to provide real-time insights and improve customer service interactions. Founded by experienced entrepreneurs with a strong background in mobile and location-based technology, Numa leverages generative AI, natural language processing, and human psychology to transform dealership customer operations, aiming to scale customer demand without increasing headcount. The company is based in Oakland, California, and has received backing from notable investors including Google’s Gradient Ventures and Threshold Ventures.
TL;DR
What they do: AI-driven customer communication and automation for automotive dealerships (missed-call rescue, appointment booking, service/repair updates)
Headquarters: Oakland, California (U.S.)
Recent funding: Series B $32M (Sep 2024); total funding ~ $48M
Founders: Tasso Roumeliotis; Andy Ruff; Joel Grossman; Steven Ginn
Customer scale: ~600 customers across the U.S. and Canada
Company Overview
Problem Domain
Customer communications and service operations automation for automotive dealerships
Founded
2017
Industry
Automotive dealership software (SaaS, AI)
Tech Stack
Funding Track Record
1.6M
32M
Series B closed Sep 2024; reported total funding after the round ≈ $48M.
Investor Signal
“Series B led by Touring Capital and Mitsui & Co.; other backers have included Costanoa Ventures, Threshold Ventures, Gradient Ventures (Google’s fund), and DFJ (seed).”