
Novo Labs, Inc. offers a conversational commerce platform specialized for restaurants to take orders via high-volume voice channels like phone and drive-thru. Their AI-driven service converts voice interactions into personalized digital transactions, integrating deeply with menus and point-of-sale systems. Designed for scalability, it supports large restaurant chains with enterprise-grade infrastructure and can be deployed quickly. The company has processed over a million fully automated live voice interactions across more than a thousand restaurant locations, demonstrating strong traction and market presence. Their technology handles natural language processing tailored to real-world customer speech and connects users to humans when needed, differentiating them from simple chatbots.

Novo Labs, Inc. offers a conversational commerce platform specialized for restaurants to take orders via high-volume voice channels like phone and drive-thru. Their AI-driven service converts voice interactions into personalized digital transactions, integrating deeply with menus and point-of-sale systems. Designed for scalability, it supports large restaurant chains with enterprise-grade infrastructure and can be deployed quickly. The company has processed over a million fully automated live voice interactions across more than a thousand restaurant locations, demonstrating strong traction and market presence. Their technology handles natural language processing tailored to real-world customer speech and connects users to humans when needed, differentiating them from simple chatbots.
Sector: Conversational AI for restaurant ordering
Founded: 2017
Headquarters: Dallas, Texas, United States
Notable traction: Processed over 1M automated live voice interactions across 1,000+ restaurant locations
Known funding signal: Seed round reported (~$2M, April 2019)
Automating high-volume voice ordering for restaurants to improve scalability and reduce friction in phone and drive-thru channels.
2017
Conversational AI; Restaurant technology
2000000.00
Seed round reported April 2019; reported backer Hal Brierley also cited among investors.