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Neuron7.ai is a leader in AI for complex service environments, aiming to transform service by enabling enterprises to build next-generation service organizations. Their Service Resolution…

Neuron7.ai is a leader in AI for complex service environments, aiming to transform service by enabling enterprises to build next-generation service organizations. Their Service Resolution…
What they do: Service Resolution Intelligence platform delivering AI-guided troubleshooting, intelligent search, and service predictions for complex service environments
Customers / target: Fortune 1000 enterprises with complex service, field service, medical devices, and high-tech hardware
Founded / HQ: Founded 2020; San Jose / San Francisco Bay Area
Funding: Raised multiple rounds including a $44M Series B (Oct 2024); total funding reported around $58.2M
Smith Point Capital (led Series B), Battery Ventures, Nexus Venture Partners, ServiceNow Ventures (strategic)
Customer service, technical support, and field service for complex equipment and mission-critical operations.
2020
Enterprise AI / Service Intelligence
10000000.00
Reported $10M raise in June 2022
ServiceNow Ventures announced a strategic investment
44000000.00
Series B closed Oct 2024; Keith Block joined board
“Backed by venture firms (Smith Point Capital led Series B) and includes corporate strategic investor ServiceNow Ventures”
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