Nebesta
Nebesta's mission is to revolutionize customer service by not only introducing AI-powered solutions but also redesigning organizational processes to become AI-ready.
Nebesta
Nebesta's mission is to revolutionize customer service by not only introducing AI-powered solutions but also redesigning organizational processes to become AI-ready.
TL;DR
Positioning: Describes itself as "the first AI-shore BPO" using a floor of AI agents to handle customer service tickets
What it does: Automates end-to-end ticket resolution and related back-office actions via AI agents
Integration & deployment: Claims no technical integration required, first agents deployed in under a month
Commercial model: States billing is based on savings from automated resolutions (no upfront investment)
Security & compliance: States GDPR compliance and SOC 2 / ISO 27001
Company facts: Headquartered in Paris; launch date listed as 2025; employee count ~6
Related Companies
| Company |
|---|
 |
 |
 |
 |
 |
Company Overview
Problem Domain
Customer service automation and back-office process automation within a BPO model
Founded
2025
Industry
Technology, Information and Internet