Natero
Natero is the only customer success platform to merge machine learning for predicting behavior and big data analytics for deep customer insights. This next generation solution helps SaaS customer success teams maximize customer lifetime.
Natero
Natero is the only customer success platform to merge machine learning for predicting behavior and big data analytics for deep customer insights. This next generation solution helps SaaS customer success teams maximize customer lifetime.
TL;DR
Product: Customer success platform using ML and analytics to predict churn and surface customer insights
Founded: 2012
Acquisition: Acquired by Freshworks (announced May 21, 2019)
Total funding: $3.3M (approx.)
Company Overview
Problem Domain
Customer success, churn prediction, customer analytics for SaaS businesses
Founded
2012
Industry
SaaS / Customer Success
Funding Track Record
$3.33M
Reported Series A in April 2014 with participation from investors including Y Combinator and Salesforce Ventures
Investor Signal
“Investors included Merus Capital and Salesforce Ventures; Y Combinator participated”