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Natero
Natero is the only customer success platform to merge machine learning for predicting behavior and big data analytics for deep customer insights. This next generation solution helps SaaS customer…
Natero
Natero is the only customer success platform to merge machine learning for predicting behavior and big data analytics for deep customer insights. This next generation solution helps SaaS customer…
TL;DR
Product: Customer-success analytics platform with usage metrics, health scoring, and predictive analytics
Founders: Craig Soules; Garth Goodson; Tanya Shastri
Total funding: $3.3M (approx.)
Exit: Acquired by Freshworks (announced May 21, 2019)
Headquarters (historical): Mountain View, California
Company Overview
Problem Domain
Customer success, churn prediction, and usage-driven retention/expansion for SaaS businesses.
Industry
SaaS / Customer Success Analytics
Funding Track Record
$3.33M
Series A reported in April 2014
Investor Signal
“Included investors such as Merus Capital and Salesforce Ventures”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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