MOJO-CX
MOJO-CX helps contact centre agents improve customer interactions by delivering AI-driven insights and real-time support. The platform analyses conversations across voice and digital channels using artificial intelligence, machine learning and speech analytics to provide agent assist, performance management, compliance and revenue optimization features. MOJO-CX is offered as a B2B SaaS solution designed for contact centre teams and integrates with common contact centre systems and channels. Since pivoting to software in 2020 and launching its flagship product in 2022, the company serves enterprise clients including Ascensos and HSBC and reports measurable uplifts in NPS and employee engagement.
MOJO-CX
MOJO-CX helps contact centre agents improve customer interactions by delivering AI-driven insights and real-time support. The platform analyses conversations across voice and digital channels using artificial intelligence, machine learning and speech analytics to provide agent assist, performance management, compliance and revenue optimization features. MOJO-CX is offered as a B2B SaaS solution designed for contact centre teams and integrates with common contact centre systems and channels. Since pivoting to software in 2020 and launching its flagship product in 2022, the company serves enterprise clients including Ascensos and HSBC and reports measurable uplifts in NPS and employee engagement.