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Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of…

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of…
Founded: 2015
Founders: Shabd Vaid; Shreesha Ramdas
Product: Customer Success automation SaaS (workflow automation, predictive analytics, usage tracking)
Acquisition: Acquired by Medallia (announced May 8, 2019)
Customer success, churn reduction, retention and expansion
2015
SaaS / Customer Success
Reported to have six investors including Active Capital and Charlie Songhurst
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