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Medallia Digital Experience Analytics
Decibel reveals exactly how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience at every digital touchpoint. Decibel is powered…
Medallia Digital Experience Analytics
Decibel reveals exactly how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience at every digital touchpoint. Decibel is powered…
TL;DR
What it does: Digital experience analytics platform offering session replay, heatmaps, form analytics and an AI-driven Digital Experience Score (DXS)
Headquarters: London, UK
Acquisition: Acquired by Medallia in March 2021
Notable customers: Enterprise brands including Lego, General Motors, British Airways, AllState, Gucci
Recent funding signal: Series B announced May 28, 2020; Series A $9M in May 2017
Company Overview
Problem Domain
Digital customer experience and UX optimization for enterprise websites and apps
Founded
2014
Industry
Digital experience analytics / Customer experience software
Funding Track Record
9000000
Series A reported May 2017
Series B announced May 28, 2020; participating investors reported as VentureForGood, Molten Ventures, Eight Roads Ventures
Investor Signal
“Perwyn, VentureForGood, Molten Ventures, Eight Roads Ventures”
Founders
What we do
Join the Team
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