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Lumoa
Lumoa is an intelligent customer experience platform that leverages Generative AI to transform customer feedback into actionable insights. By integrating various feedback sources, Lumoa enables…
Lumoa
Lumoa is an intelligent customer experience platform that leverages Generative AI to transform customer feedback into actionable insights. By integrating various feedback sources, Lumoa enables…
TL;DR
What they do: AI-powered customer experience (CX) analytics platform that consolidates multi-channel feedback and provides actionable insights (includes generative-AI features)
Founded / HQ: Founded November 2016; Helsinki, Finland
Stage / funding: Seed stage; reported total funding around $1.07M (prior to acquisition)
Exit: Acquired by Netigate in March 2024
Company Overview
Problem Domain
Customer experience analytics and feedback-to-action automation
Founded
2016
Industry
SaaS, Customer Experience (CX) Analytics
Tech Stack
Funding Track Record
€650,000
Reported seed round with participation from Ali Omar and Business Finland; various sources report total reported funding prior to acquisition ~ $1.07M
Investor Signal
“Backed by Icebreaker.vc with participation from angel investor Ali Omar and Business Finland”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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