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Loris
Loris provides an AI-powered conversational intelligence platform designed to extract actionable insights from customer interactions across various channels. Their platform leverages a library of…
Loris
Loris provides an AI-powered conversational intelligence platform designed to extract actionable insights from customer interactions across various channels. Their platform leverages a library of…
TL;DR
What they do: AI-powered conversation intelligence platform for CX and contact centers (speech & text analytics, QA, agent coaching, summarization).
Key products: Customer Insights, Quality Assurance, Agent Co‑Pilot, The Gist (summaries), Ask Loris.
Funding: Total funding reported: 19,140,000.00 USD; Series A $12M (Apr 26, 2022) led by Bow Capital.
Recognition: Named a Gartner Cool Vendor in Customer Service & Support Technology (2024).
Origins: Launched in 2018 as a spin-out from Crisis Text Line (founder: Nancy Lublin).
Company Overview
Problem Domain
Conversation intelligence, speech and text analytics for customer experience and contact centers.
Founded
2018
Industry
Customer service & support technology / Conversation intelligence
Tech Stack
Funding Track Record
2000000.00 USD
Reported early funding round when company launched as a Crisis Text Line spin-out.
12000000.00 USD
Series A led by Bow Capital with participation from ServiceNow Ventures, Floodgate, and Vertex Ventures.
Investor Signal
“Backed by institutional VCs including Bow Capital and corporate Venture (ServiceNow Ventures); Crunchbase lists multiple investors (10 investors noted).”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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