Lorikeet
Lorikeet provides AI-powered customer support agents designed to handle complex support cases across various industries, including digital health, NFT marketplaces, and renewable energy. The company focuses on delivering human-quality customer experience (CX) by automating 80% of interactions with high precision and accuracy, outperforming competitors like Fin. Lorikeet's platform offers configurable tools, allowing for fine-tuning of agents' behavior and actions, ensuring alignment with business logic and brand guidelines. Their business model is based on charging only for successfully resolved tickets, with tiered pricing for 'Start', 'Scale', and 'Enterprise' plans, emphasizing a focus on product quality and customer satisfaction over inflated ROI metrics or reliance on investors for sales. Lorikeet's team comprises experienced professionals from leading tech companies, aiming to set a new standard for customer experience by enabling proactive and personalized engagement.
Lorikeet
Lorikeet provides AI-powered customer support agents designed to handle complex support cases across various industries, including digital health, NFT marketplaces, and renewable energy. The company focuses on delivering human-quality customer experience (CX) by automating 80% of interactions with high precision and accuracy, outperforming competitors like Fin. Lorikeet's platform offers configurable tools, allowing for fine-tuning of agents' behavior and actions, ensuring alignment with business logic and brand guidelines. Their business model is based on charging only for successfully resolved tickets, with tiered pricing for 'Start', 'Scale', and 'Enterprise' plans, emphasizing a focus on product quality and customer satisfaction over inflated ROI metrics or reliance on investors for sales. Lorikeet's team comprises experienced professionals from leading tech companies, aiming to set a new standard for customer experience by enabling proactive and personalized engagement.