Locuta
Locuta offers a proprietary, fully French AI-powered conversational AI solution for customer service, specializing in custom Callbots and Chatbots. Their Callbots automate repetitive customer interactions, handle high call volumes, and can be integrated with existing systems, supporting 104 languages. They emphasize a unique approach where they automate bot generation rather than relying on clients to configure them, ensuring data sovereignty stored in France. Locuta aims to improve customer satisfaction by providing 24/7 availability, personalizing interactions, and reducing operational costs for call centers, allowing human agents to focus on complex tasks. Their solutions also include a Supervisor tool for call center monitoring and a Diagnostic service to assess automation potential.
Locuta
Locuta offers a proprietary, fully French AI-powered conversational AI solution for customer service, specializing in custom Callbots and Chatbots. Their Callbots automate repetitive customer interactions, handle high call volumes, and can be integrated with existing systems, supporting 104 languages. They emphasize a unique approach where they automate bot generation rather than relying on clients to configure them, ensuring data sovereignty stored in France. Locuta aims to improve customer satisfaction by providing 24/7 availability, personalizing interactions, and reducing operational costs for call centers, allowing human agents to focus on complex tasks. Their solutions also include a Supervisor tool for call center monitoring and a Diagnostic service to assess automation potential.