
LivedCX is an AI technology company focused on simplifying complexity for contact center leaders to drive growth. Their core product, Advanced LivedCX®, offers a platform with four key functionalities: Benchmark, Discover, Enhance, and Monitor. This approach aims to provide intelligent simplexity by making incomprehensible data comprehensible and delivering actionable insights. The company emphasizes a unique delivery approach characterized by 'daring simplification' and 'premium focused solutions' tailored for sectors like Utilities, Telcos, Travel, and Insurance. LivedCX's primary purpose is to defy convention, redefine expectations, and create radical impact for people and organizations by leveraging distinctive tech performance.

LivedCX is an AI technology company focused on simplifying complexity for contact center leaders to drive growth. Their core product, Advanced LivedCX®, offers a platform with four key functionalities: Benchmark, Discover, Enhance, and Monitor. This approach aims to provide intelligent simplexity by making incomprehensible data comprehensible and delivering actionable insights. The company emphasizes a unique delivery approach characterized by 'daring simplification' and 'premium focused solutions' tailored for sectors like Utilities, Telcos, Travel, and Insurance. LivedCX's primary purpose is to defy convention, redefine expectations, and create radical impact for people and organizations by leveraging distinctive tech performance.
What they do: AI platform for enterprise contact-centre analytics and optimisation (Advanced LivedCX®).
Core product: Advanced LivedCX® — four-stage platform: Benchmark, Discover, Enhance, Monitor.
Founder & CEO: Kunal Rahalkar.
Target sectors: Utilities, telecommunications, travel, insurance, enterprise CX/operations.
Employee count: 19
Last disclosed funding: Seed (announced 2019-07-03); investor listed: Artesian VC.
Contact-centre analytics, operations optimisation, customer experience (CX) for large enterprises.
Enterprise software / Customer experience (contact-centre analytics)
“Artesian VC participated in the Seed round announced 2019-07-03.”