
Linc Global is a leader in retail customer experience automation, offering a platform that utilizes patented conversational AI to enhance customer service. Their solution integrates seamlessly with various retail and e-commerce platforms, enabling brands to automate customer interactions across multiple channels. With over 120 million consumers served and more than $150 billion in transactions processed, Linc differentiates itself by providing a purpose-built automation solution that drives revenue, boosts operational efficiency, and improves customer satisfaction. The company has established a strong market position, recognized for its innovative approach and effectiveness in transforming customer service into extraordinary experiences.

Linc Global is a leader in retail customer experience automation, offering a platform that utilizes patented conversational AI to enhance customer service. Their solution integrates seamlessly with various retail and e-commerce platforms, enabling brands to automate customer interactions across multiple channels. With over 120 million consumers served and more than $150 billion in transactions processed, Linc differentiates itself by providing a purpose-built automation solution that drives revenue, boosts operational efficiency, and improves customer satisfaction. The company has established a strong market position, recognized for its innovative approach and effectiveness in transforming customer service into extraordinary experiences.
Domain: letslinc.com
Headquarters: Sunnyvale, California, United States
Product: Commerce-focused customer care automation platform (AI-driven virtual assistant across SMS, chat, voice, web, email)
Customers served: Over 120 million consumers served
Transactions processed: Over $150 billion processed
Customer service and support automation for retail and e-commerce
2014
Customer Experience / Retail Technology
Dealroom lists a funding table with an entry in Jan 2014; amounts unavailable in summaries
Dealroom lists funding activity in Mar 2018; amounts unavailable in summaries
Dealroom lists funding activity in Jul 2018; amounts unavailable in summaries
0.00 USD
Company snapshot records last funding date Mar 12, 2020 and total funding amount 0.00 USD
Crunchbase lists a Corporate Round closed on Aug 29, 2024 with amounts obfuscated
“SAP.iO (documented as non-equity assistance/support); HDS Capital listed in investor profiles”