
Lightico empowers businesses to accelerate customer journeys. With Lightico's Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores. Lightico's next generation platform for digital customer interactions empowers businesses to collect forms, documents, e-signatures, photos, consent to disclosures and to verify ID instantly, even while they have customers on the phone. By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.

Lightico empowers businesses to accelerate customer journeys. With Lightico's Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores. Lightico's next generation platform for digital customer interactions empowers businesses to collect forms, documents, e-signatures, photos, consent to disclosures and to verify ID instantly, even while they have customers on the phone. By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.
Core product: Digital Completion Cloud for mobile-first customer journeys (eSignatures, ID verification, document collection, payments, no-code workflows)
Customers / market: Regulated enterprises (banking, telecom, insurance, auto finance)
Founding year: 2014
Recent funding signal: Series B follow-on announced July 2021 (Capital One Ventures participation/lead)
Digitizing and completing compliance-heavy customer journeys for regulated enterprises on mobile devices.
2014
Software Development
Series B tranche reported (July 2021); specific tranche amount not stated in evidence
Reported as a follow-on tranche to Series B announced July 19, 2021
$13M
Nov 2020 round reported as $13M with participation from Capital One Ventures and others (brought total to $27M at that time)
$14.5M
Reported July 2019 investment
“Multiple institutional investors including Mangrove Capital Partners, Oxx, and Capital One Ventures participated across rounds”