
Liberrex is a SaaS platform that provides AI-driven customer experience management solutions, focusing on virtual queue and booking management. It transforms customer flow for service providers such as private doctors, barbershops, government offices, and hospitals. The platform aims to enhance user satisfaction, improve service quality, and streamline the visitor journey by reducing wait times, enabling smooth interactions, and offering personalized service. Liberrex integrates various digital channels including mobile apps, web platforms, chatbots, and USSD for customer access. Key benefits include freedom for customers to manage their time, reduced physical waiting, multi-channel accessibility, and improved queue management for businesses through real-time insights, leading to lower operational costs and increased customer satisfaction.

Liberrex is a SaaS platform that provides AI-driven customer experience management solutions, focusing on virtual queue and booking management. It transforms customer flow for service providers such as private doctors, barbershops, government offices, and hospitals. The platform aims to enhance user satisfaction, improve service quality, and streamline the visitor journey by reducing wait times, enabling smooth interactions, and offering personalized service. Liberrex integrates various digital channels including mobile apps, web platforms, chatbots, and USSD for customer access. Key benefits include freedom for customers to manage their time, reduced physical waiting, multi-channel accessibility, and improved queue management for businesses through real-time insights, leading to lower operational costs and increased customer satisfaction.
Headquarters: London, United Kingdom (additional office in Tunis, Tunisia)
Team size: Approximately 12 employees
Product: SaaS customer experience platform focused on virtual queueing, appointment scheduling, kiosks and multi-channel access
Funding (reported): USD 210,000 (total recorded funding)
Founders / Leadership: Achraf Ammar (CEO) and Yasmine Bouzid (COO)
Queue and appointment management; customer experience for service providers
Customer experience management; SaaS
210000.00