
Laxi.ai provides e-commerce stores with an AI shopping assistant that automates customer support and increases conversions through personalized recommendations. The platform uses machine learning and natural language AI to learn from a merchant’s product catalog and knowledge base, delivering instant, multilingual responses and context-aware product suggestions. Laxi.ai is offered as a SaaS, freemium product that integrates with major e-commerce platforms such as Shopify and WooCommerce and can be set up in minutes. The service also includes analytics on customer interactions and sales performance to help merchants optimize support and merchandising.

Laxi.ai provides e-commerce stores with an AI shopping assistant that automates customer support and increases conversions through personalized recommendations. The platform uses machine learning and natural language AI to learn from a merchant’s product catalog and knowledge base, delivering instant, multilingual responses and context-aware product suggestions. Laxi.ai is offered as a SaaS, freemium product that integrates with major e-commerce platforms such as Shopify and WooCommerce and can be set up in minutes. The service also includes analytics on customer interactions and sales performance to help merchants optimize support and merchandising.
Product: AI shopping assistant and chatbot for e-commerce
Business model: SaaS, freemium with tiered subscriptions
Integrations: Shopify, WooCommerce, Magento, and universal website integration
Founded: 2024
Known investors: iNOVO, Startupbootcamp
E-commerce customer support, order tracking, and product discovery/recommendations.
2024
Data and Analytics
Crunchbase lists one Seed round on Oct 2, 2023 with amount obfuscated/undisclosed
Profile metadata shows a last funding date of 2024-08-30 and investors listed as Startupbootcamp and iNOVO
“iNOVO; Startupbootcamp”