Labelf AI
Labelf is a no-code AI platform based in Sweden that enables businesses to create and implement custom NLP models quickly and easily for customer support and data analysis. The platform integrates with major customer support systems like Zendesk and Freshdesk, offering features such as ticket classification, routing, and multilingual support in over 100 languages. Labelf's AI solutions help reduce response times, improve customer satisfaction, decrease operational costs, and provide real-time insights through interactive dashboards. Its active learning approach allows users to train models rapidly from unlabeled data, making AI accessible without coding knowledge. The company targets customer support and success teams, data scientists, and enterprises seeking to automate and optimize customer interactions and feedback analysis.
Labelf AI
Labelf is a no-code AI platform based in Sweden that enables businesses to create and implement custom NLP models quickly and easily for customer support and data analysis. The platform integrates with major customer support systems like Zendesk and Freshdesk, offering features such as ticket classification, routing, and multilingual support in over 100 languages. Labelf's AI solutions help reduce response times, improve customer satisfaction, decrease operational costs, and provide real-time insights through interactive dashboards. Its active learning approach allows users to train models rapidly from unlabeled data, making AI accessible without coding knowledge. The company targets customer support and success teams, data scientists, and enterprises seeking to automate and optimize customer interactions and feedback analysis.
TL;DR
Founded: 2021
Headquarters: Stockholm, Sweden
Product: No-code platform for custom NLP / text-classification and interaction intelligence
Integrations / Use case: Customer support automation (ticket classification, routing) and analytics
Funding: Single non-equity assistance round (Jan 2021), investor: Sting
Company Overview
Problem Domain
Customer support automation, interaction intelligence, and text classification for enterprise customer feedback and conversations.
Founded
2021
Industry
SaaS / NLP / Enterprise AI
Tech Stack
Funding Track Record
Investor Signal
“Sting participation (non-equity assistance round listed)”