Konvo AI
Konvo AI is a Conversational AI platform specifically designed for e-commerce brands to enhance customer engagement, conversion rates, and reactivation. The platform offers proactive customer assistance, personalized product recommendations, and buying signal engagement. Key features include a knowledge hub for AI agent personalization, order and subscription management, and brand voice customization. Konvo AI also provides tools for building complex automations with its Flow Builder, sending WhatsApp broadcasts, and hyper-segmenting audiences based on conversational insights. The platform integrates with existing e-commerce stacks including shop systems, marketing automations, subscription management, and helpdesk solutions. Clients like MUtheBrand and Endor Technologies have reported significant improvements in ROI, conversion rates, and revenue through Konvo AI's solutions.
Konvo AI
Konvo AI is a Conversational AI platform specifically designed for e-commerce brands to enhance customer engagement, conversion rates, and reactivation. The platform offers proactive customer assistance, personalized product recommendations, and buying signal engagement. Key features include a knowledge hub for AI agent personalization, order and subscription management, and brand voice customization. Konvo AI also provides tools for building complex automations with its Flow Builder, sending WhatsApp broadcasts, and hyper-segmenting audiences based on conversational insights. The platform integrates with existing e-commerce stacks including shop systems, marketing automations, subscription management, and helpdesk solutions. Clients like MUtheBrand and Endor Technologies have reported significant improvements in ROI, conversion rates, and revenue through Konvo AI's solutions.
TL;DR
What they do: Conversational AI platform that deploys AI agents to automate e-commerce customer support and sales across multiple channels.
Stage & funding: Pre-Seed (Sep 17, 2024) — €800,000 raised from 6 investors.
Founders: Guillem Oliva de Fuenmayor; Scott Kapelewski.
Product highlights: Multi‑channel inbox, AI agents, Flow Builder automations, knowledge hub, order/subscription management, WhatsApp broadcasts.
Team size: 17 employees (reported).
Company Overview
Problem Domain
E-commerce customer support and sales automation (conversational automation).
Founded
2023
Industry
Conversational AI for e-commerce
Tech Stack
Funding Track Record
€800,000
Round included 6 investors; named participants reported include Abac Nest, Itnig, Combination Ventures, JME Ventures, Marius Obiegala, and Jesús Orozco.
Investor Signal
“Pre-Seed round with participation from early-stage VC firms and individual investors (6 investors including Abac Nest, Itnig, Combination Ventures, JME Ventures, Marius Obiegala, Jesús Orozco).”