
Koala, now a Chowly company, is a digital guest experience platform that enhances ordering across web, app, and kiosk for restaurants. Founded in 2019, it offers a cost-effective SaaS model that allows restaurants of all sizes to elevate their digital ordering experience. With over 4,000 restaurants served and a combined monthly order revenue exceeding $30 million, Koala is positioned to disrupt the industry with its innovative technology and customer-centric approach. The platform integrates seamlessly with major ordering, loyalty, and payment systems, providing a customizable and efficient solution for modern food businesses.

Koala, now a Chowly company, is a digital guest experience platform that enhances ordering across web, app, and kiosk for restaurants. Founded in 2019, it offers a cost-effective SaaS model that allows restaurants of all sizes to elevate their digital ordering experience. With over 4,000 restaurants served and a combined monthly order revenue exceeding $30 million, Koala is positioned to disrupt the industry with its innovative technology and customer-centric approach. The platform integrates seamlessly with major ordering, loyalty, and payment systems, providing a customizable and efficient solution for modern food businesses.
What: Digital guest experience and ordering platform for restaurants (brand: Koala; legal name: Koala Labs, Inc.).
Founded: 2017
Traction: Claims of 4,000+ restaurants served and >$30M combined monthly order revenue
Acquisition: Acquired by Chowly in February 2023
Employees (reported): 14
Restaurant digital ordering and guest experience
2017
Restaurants / Foodservice SaaS
USD 15,000,000
Reported participation by Afore Capital, HubSpot Ventures, and Recall Capital.
“Afore Capital; HubSpot Ventures; Recall Capital”