
Keona Health is a healthcare technology company specializing in AI-powered healthcare CRM solutions designed to optimize patient access, streamline telehealth services, and modernize patient experience. Their flagship product, CareDesk, integrates AI-guided workflows to empower call center agents and nurses, ensuring 100% scheduling accuracy and reducing training time by up to 70%. The platform supports over 40 integrations, consolidates multiple healthcare processes into a single system, and offers modules such as patient self-scheduling, nurse triage, intelligent scheduling, and business intelligence. Keona Health's solutions improve operational efficiency, increase revenue, and enhance patient and staff satisfaction, serving over 5,000 providers and enabling scalable healthcare operations with a focus on automation, coordination, and omnichannel patient engagement.

Keona Health is a healthcare technology company specializing in AI-powered healthcare CRM solutions designed to optimize patient access, streamline telehealth services, and modernize patient experience. Their flagship product, CareDesk, integrates AI-guided workflows to empower call center agents and nurses, ensuring 100% scheduling accuracy and reducing training time by up to 70%. The platform supports over 40 integrations, consolidates multiple healthcare processes into a single system, and offers modules such as patient self-scheduling, nurse triage, intelligent scheduling, and business intelligence. Keona Health's solutions improve operational efficiency, increase revenue, and enhance patient and staff satisfaction, serving over 5,000 providers and enabling scalable healthcare operations with a focus on automation, coordination, and omnichannel patient engagement.
Product: CareDesk — AI-powered patient access and contact-center platform (scheduling, triage, phone/chat/SMS/web)
Customers / Scale: Serving over 5,000 providers
Funding (total): Approximately $10.39M total disclosed
Recent round: $7.0M Series A (Jun 22, 2023) led by Riverside Acceleration Capital
Headcount: 23 employees
Patient access, scheduling, triage, and contact-center automation for healthcare providers.
Healthcare technology / health IT
$7,000,000
Reported as a Series A / Series A-1 round led by Riverside Acceleration Capital.
$750,000
Reported as debt financing.
Company announced a funding/partnership with Riverside Acceleration Capital.
“Riverside Acceleration Capital is a recurring lead investor”