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Kaizo
Kaizo is an AI-powered platform based in Amsterdam, founded in 2018, that revolutionizes customer support operations. It integrates with Zendesk and Salesforce to provide QA, performance insights,…
Kaizo
Kaizo is an AI-powered platform based in Amsterdam, founded in 2018, that revolutionizes customer support operations. It integrates with Zendesk and Salesforce to provide QA, performance insights,…
TL;DR
Founded: 2018 (Amsterdam)
Product: AI-powered customer support operations platform (QA, AI coaching, analytics, gamification)
Integrations: Zendesk and Salesforce
Users / Impact: Reported >70,000 users; claims of reduced resolution time and improved CSAT
Funding: $7M total reported; $3M seed announced Mar 26, 2020
Company Overview
Problem Domain
Customer support operations, quality assurance, performance coaching, and agent engagement.
Founded
2018
Industry
SaaS / Customer Support Software
Tech Stack
Funding Track Record
$3,000,000
Seed round co-led by Gradient Ventures and Partech; announcement coincided with rebrand from Ticketless.
Crunchbase lists latest funding on this date; total funding reported as $7M.
Investor Signal
“Gradient Ventures; Partech; Stormbreaker Ventures; Fortino Capital”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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