
Juphy is an AI-powered sales assistant designed for e-commerce stores, specifically Shopify. It functions as a 24/7 sales agent, aiming to increase revenue and conversions by providing tailored shopping experiences. The AI assistant recommends products, answers customer questions, and automates tasks like FAQ responses and order tracking, reducing the manual workload for support teams. Juphy integrates seamlessly with Shopify and also supports Instagram DMs, offering a unified inbox for managing customer communications across various platforms. Key features include team collaboration, smart tagging, actionable reports, product and catalog suggestions, multilingual support, smart pop-ups, and retraining capabilities. Juphy aims to improve customer satisfaction, drive sales, and provide valuable insights through analytics.

Juphy is an AI-powered sales assistant designed for e-commerce stores, specifically Shopify. It functions as a 24/7 sales agent, aiming to increase revenue and conversions by providing tailored shopping experiences. The AI assistant recommends products, answers customer questions, and automates tasks like FAQ responses and order tracking, reducing the manual workload for support teams. Juphy integrates seamlessly with Shopify and also supports Instagram DMs, offering a unified inbox for managing customer communications across various platforms. Key features include team collaboration, smart tagging, actionable reports, product and catalog suggestions, multilingual support, smart pop-ups, and retraining capabilities. Juphy aims to improve customer satisfaction, drive sales, and provide valuable insights through analytics.
Product: AI-powered 24/7 sales assistant and unified social inbox for e-commerce (Shopify-focused)
Founded: 2018 or 2019 (sources differ)
Team size: Small distributed team (reported 5–9 employees)
Funding: Multiple rounds; latest Seed on 2023-09-05; total funding reported ~1,250,000 USD
Investors: Includes APY Ventures and multiple angel investors
Customer support and sales automation for e-commerce businesses, especially Shopify stores.
B2B SaaS, e-commerce support
Most recent funding round listed on 2023-09-05 (Crunchbase summary).
250000.00
Bridge round reported as $250k led by APY Ventures with participation from angel investors.
First institutional investment announced from APY Ventures.
“Includes VC APY Ventures and multiple angel investors (Crunchbase lists additional investors such as Arya GSYF and HALIS)”