Jiffy
Jiffy is an AI co-pilot for support teams, aiming to enhance the efficiency and personalization of customer responses. It functions as a dynamic knowledge base, allowing support representatives to create and share detailed 'Feeds' of information relevant to specific customer problems. This process saves time and effort by eliminating the need to duplicate replies into separate knowledge base articles. Jiffy integrates into existing workflows via a Chrome extension and uses AI to suggest and generate relevant content. The company offers a 21-day free trial with a single 'Everything' plan priced at $19 per user per month, billed monthly or yearly. Jiffy emphasizes personalization, team collaboration, and improving the skills of less experienced support reps by providing them with a central source of truth.
Jiffy
Jiffy is an AI co-pilot for support teams, aiming to enhance the efficiency and personalization of customer responses. It functions as a dynamic knowledge base, allowing support representatives to create and share detailed 'Feeds' of information relevant to specific customer problems. This process saves time and effort by eliminating the need to duplicate replies into separate knowledge base articles. Jiffy integrates into existing workflows via a Chrome extension and uses AI to suggest and generate relevant content. The company offers a 21-day free trial with a single 'Everything' plan priced at $19 per user per month, billed monthly or yearly. Jiffy emphasizes personalization, team collaboration, and improving the skills of less experienced support reps by providing them with a central source of truth.