Intelli
Intelli is an AI-powered customer support platform that centralizes and streamlines customer conversations across multiple channels including WhatsApp, website, and email. It offers AI assistants, chat widgets, and multi-channel integration to help businesses automate responses, prioritize messages, and improve customer satisfaction while reducing operational costs. The company targets various sectors such as travel agencies, NGOs, schools, and government agencies, providing tailored solutions to enhance communication efficiency and service quality. Intelli operates on a subscription model with plans for small businesses, growing businesses, and enterprises, emphasizing AI-driven automation and analytics to optimize customer support processes.
Intelli
Intelli is an AI-powered customer support platform that centralizes and streamlines customer conversations across multiple channels including WhatsApp, website, and email. It offers AI assistants, chat widgets, and multi-channel integration to help businesses automate responses, prioritize messages, and improve customer satisfaction while reducing operational costs. The company targets various sectors such as travel agencies, NGOs, schools, and government agencies, providing tailored solutions to enhance communication efficiency and service quality. Intelli operates on a subscription model with plans for small businesses, growing businesses, and enterprises, emphasizing AI-driven automation and analytics to optimize customer support processes.
TL;DR
Product: AI-powered customer support platform with website chat widget, WhatsApp assistant, email and social integrations
Channels: WhatsApp Business API, website widget, Facebook/Instagram Messenger, email
Customers / Targets: SMEs and larger organizations including travel agencies, NGOs, schools, government agencies
Pricing model: Subscription plans (website widget, WhatsApp assistant, enterprise) with a 7-day free trial
Headquarters / Presence: Listings for Nairobi, Kenya and a Delaware (Wilmington, DE) address
Company Overview
Problem Domain
Customer support and engagement automation for businesses across multiple messaging channels.
Industry
Customer support / Conversational AI
Funding Track Record
100000.00