incident.io
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
incident.io
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
TL;DR
What they do: AI-forward incident management platform for on-call, response, status pages and workflows
Founded: 2021
Founders: Stephen Whitworth, Pete Hamilton, Chris Evans
Customers: Used by teams at 600+ companies and 10,000+ responders (examples: Netflix, Etsy, monday.com, Intercom, Skyscanner)
Funding (disclosed): $96M+ across seed, Series A and Series B
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Company Overview
Problem Domain
Incident management and on-call coordination for engineering/IT teams
Founded
2021
Industry
Software Development
Funding Track Record
$4.7M
Seed reported Sept 29, 2021; Index Ventures and Point Nine among investors
$28.7M
Series A reported July 13, 2022
$62M
Series B announced April 10, 2025
Investor Signal
“Index Ventures and Insight Partners as major backers; additional participation from Point Nine and other angels”