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Implicit
Implicit turns a company's private product knowledge into accurate, explainable customer support and agent-assist solutions to reduce support load and improve customer experience. The platform…
Implicit
Implicit turns a company's private product knowledge into accurate, explainable customer support and agent-assist solutions to reduce support load and improve customer experience. The platform…
TL;DR
What they do: B2B SaaS that converts internal product knowledge into grounded, explainable customer support and agent-assist solutions using LLMs and RAG.
Founded: 2012
Founders: Sage Wohns and Mohamed AlTantawy
Employees (approx.): 42
Recent financing: Series A announced Mar 16, 2022 (lead: Lytical Ventures)
Company Overview
Problem Domain
Customer support and knowledge management for enterprises handling large volumes of unstructured product information.
Founded
2012
Industry
Data and Analytics
Tech Stack
Funding Track Record
Series A announced Mar 16, 2022; reporting indicates prior rounds existed earlier (pre-seed/seed/venture) but amounts and dates for those rounds are not provided in the evidence.
Investor Signal
“Backed by a mix of venture funds and corporate venture arms, including participation from Microsoft M12 and Google Assistant Investment Group”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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