
IMOT.IO is a speech analytics service that uses AI to analyze calls and conversations, providing automated quality assurance for call centers and sales departments. The service analyzes calls and CRM data, identifies key moments in customer interactions, and generates automatic reports and alerts for sales representatives and supervisors. IMOT.IO utilizes its own machine learning models for text, voice, and data analysis within CRM systems. Its applications include predicting and managing sales performance, controlling customer service indicators, and detecting fraud and illegal activities. The platform has been adopted by over 100 companies to enhance their efficiency.

IMOT.IO is a speech analytics service that uses AI to analyze calls and conversations, providing automated quality assurance for call centers and sales departments. The service analyzes calls and CRM data, identifies key moments in customer interactions, and generates automatic reports and alerts for sales representatives and supervisors. IMOT.IO utilizes its own machine learning models for text, voice, and data analysis within CRM systems. Its applications include predicting and managing sales performance, controlling customer service indicators, and detecting fraud and illegal activities. The platform has been adopted by over 100 companies to enhance their efficiency.
Product: AI-driven speech analytics that transcribes and analyzes calls/chats to surface sales and service insights
Customers: Adopted by over 100 companies
Deployment: Cloud, hybrid, and on-premise options
Funding: Pre-Seed round announced Apr 16, 2022; reported total ~$700,000
Call center and sales performance optimization, customer service monitoring, fraud/illegal activity detection
Conversational AI / Speech Analytics
700000.00
“Lead investor disclosed as NuVX Capital; single recorded round”