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Ilinix is a cloud-based contact center solutions provider that builds AI-enriched experience centers to enhance customer interactions. Their platform offers omnichannel communication, smart IVR,…

Ilinix is a cloud-based contact center solutions provider that builds AI-enriched experience centers to enhance customer interactions. Their platform offers omnichannel communication, smart IVR,…
Product: AI-enriched omnichannel cloud contact center (CCaaS) with smart IVR, virtual agents, and real-time analytics
Global reach: Claims coverage in 165 countries
Business model: SaaS with no up-front payments and no long-term commitments
Integrations: Integrates with major CRMs including Salesforce, Zendesk, ServiceNow
Team size (reported): 16 employees
Customer support and contact center operations; reducing friction in customer interactions and improving agent productivity through AI.
Cloud contact center / Customer experience (CCaaS)
Total Funding: 0.00 USD
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