
Hypertype offers an AI agent designed for customer support that goes beyond traditional chatbots by understanding complex inquiries, automating workflows, and learning from past tickets without human input. It autonomously handles high volumes of support tickets, integrates with multiple tools like billing systems, Jira, and Slack, and collaborates with human agents for edge cases. This solution targets growing B2B teams in industries such as SaaS, e-commerce, logistics, and fintech, helping them reduce support costs, increase response speed, and provide 24/7 customer service at scale.

Hypertype offers an AI agent designed for customer support that goes beyond traditional chatbots by understanding complex inquiries, automating workflows, and learning from past tickets without human input. It autonomously handles high volumes of support tickets, integrates with multiple tools like billing systems, Jira, and Slack, and collaborates with human agents for edge cases. This solution targets growing B2B teams in industries such as SaaS, e-commerce, logistics, and fintech, helping them reduce support costs, increase response speed, and provide 24/7 customer service at scale.
What they do: AI agent for customer support that autonomously handles and learns from support tickets, integrates with tools like billing systems, Jira, and Slack.
Headquarters: Stockholm, Sweden
Founded: 2021
Team size: Approximately 10-14 employees
Funding: Seed and earlier rounds; reported ~€1.2M seed (May 2022); total funding reported USD 2,170,000 (latest 2024-07-04)
Customer support and sales communications automation using AI-driven data integration and hyper-personalization.
2021
SaaS; AI for customer support and sales communications
€1.2M
Reported by Dealroom listing investors including Sting, Luminar Ventures, Antler, and Propelcapital.
2170000.00 USD
Total funding amount reported with last funding date.