
HotelAppz is a Next Gen Hotel CRM that helps hotels upgrade their guest experience by moving to multi-experiences and multi-channels. It focuses on orchestrating the guest journey to create a 'phigital' experience, enhancing guest engagement end-to-end and aiming to replicate the customer experience of platforms like Airbnb. The platform also aims to increase guest value through cross-selling and remarketing efforts, ultimately freeing up staff by simplifying hotel operations, accelerating marketing, and increasing productivity and profit. Key functionalities include guest data management, marketing automation, multi-experiences & multi-channels, next-generation hotel features, loyalty marketing, and API integration.

HotelAppz is a Next Gen Hotel CRM that helps hotels upgrade their guest experience by moving to multi-experiences and multi-channels. It focuses on orchestrating the guest journey to create a 'phigital' experience, enhancing guest engagement end-to-end and aiming to replicate the customer experience of platforms like Airbnb. The platform also aims to increase guest value through cross-selling and remarketing efforts, ultimately freeing up staff by simplifying hotel operations, accelerating marketing, and increasing productivity and profit. Key functionalities include guest data management, marketing automation, multi-experiences & multi-channels, next-generation hotel features, loyalty marketing, and API integration.
Sector: Hospitality SaaS / Hotel CRM (Guest Data Platform)
Headquarters: Paris, Île-de-France, France
Also listed office: Lisbon, Portugal
Founder: Rui Teixeira Guerra
Employees (reported): 1–10
Total funding (reported): USD 1,390,000
Fragmented hotel data and communications across PMS, POS, channel managers and other systems; need for personalized, automated guest journeys and centralized guest profiles.
Hospitality SaaS
USD 1,390,000