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Hook
Hook is building a new world for Customer Success, powered by AI. We maximize revenue, without having to add additional headcount in 3 core ways: More impact, same CS team: Our agents spot risk,…
Hook
Hook is building a new world for Customer Success, powered by AI. We maximize revenue, without having to add additional headcount in 3 core ways: More impact, same CS team: Our agents spot risk,…
TL;DR
Headquarters: London
Product: AI-driven Customer Success platform with AI agents for churn prediction, onboarding activation, and playbook generation
Founder & CEO: Firaas Rashid
Employee count: 80
Reported total funding: ~$14.5M–$16M
Company Overview
Problem Domain
Customer Success / churn prediction, onboarding activation, revenue expansion
Founded
2020
Industry
SaaS / Customer Success / AI
Funding Track Record
$10 million
Reported Series A led by Khosla Ventures with participation from other investors.
$14,500,000
Company-listed total funding amount (currency: USD) from company snapshot.
Investor Signal
“Backed by early-stage investors including Lightspeed and LocalGlobe; other reported participants include Point72 Ventures, Imaginary Ventures, and Waverley Capital.”
