Hiver
Hiver is an AI-powered customer service platform that transforms email inboxes into collaborative, multi-channel help desks. It enables teams to manage support across email, chat, WhatsApp, and voice channels from a familiar inbox interface like Gmail or Outlook. Key products include Shared Inbox, Ticketing, Hiver AI for automating responses, Workflow Automation, Live Chat with AI chatbots, Knowledge Base, Customer Portal, and Analytics. Hiver's platform is designed for teams in customer support, finance, ITSM, and HR across industries such as technology, healthcare, education, logistics, travel, and manufacturing. Trusted by over 10,000 teams globally, Hiver offers scalable, easy-to-use solutions that improve productivity, reduce resolution times, and ensure SLA compliance. The company operates on a SaaS subscription model with tiered pricing plans and provides extensive integrations with over 100 apps, including Salesforce, Hubspot, and Shopify. Hiver is compliant with GDPR, SOC 2 Type II, ISO 27001, CCPA, and HIPAA, emphasizing security and privacy.
Hiver
Hiver is an AI-powered customer service platform that transforms email inboxes into collaborative, multi-channel help desks. It enables teams to manage support across email, chat, WhatsApp, and voice channels from a familiar inbox interface like Gmail or Outlook. Key products include Shared Inbox, Ticketing, Hiver AI for automating responses, Workflow Automation, Live Chat with AI chatbots, Knowledge Base, Customer Portal, and Analytics. Hiver's platform is designed for teams in customer support, finance, ITSM, and HR across industries such as technology, healthcare, education, logistics, travel, and manufacturing. Trusted by over 10,000 teams globally, Hiver offers scalable, easy-to-use solutions that improve productivity, reduce resolution times, and ensure SLA compliance. The company operates on a SaaS subscription model with tiered pricing plans and provides extensive integrations with over 100 apps, including Salesforce, Hubspot, and Shopify. Hiver is compliant with GDPR, SOC 2 Type II, ISO 27001, CCPA, and HIPAA, emphasizing security and privacy.