
Hi Marley is the first intelligent conversational platform built for property and casualty insurance, powered by SMS. Founded by insurance professionals, Hi Marley simplifies communication between carriers and policyholders, enhancing customer satisfaction and loyalty. The platform offers solutions like Total Loss Assist™, which has shown significant reductions in call volumes and cycle times for claims. With over 110 carriers using their services, Hi Marley is positioned to transform the insurance experience by making it more efficient and lovable for all parties involved.

Hi Marley is the first intelligent conversational platform built for property and casualty insurance, powered by SMS. Founded by insurance professionals, Hi Marley simplifies communication between carriers and policyholders, enhancing customer satisfaction and loyalty. The platform offers solutions like Total Loss Assist™, which has shown significant reductions in call volumes and cycle times for claims. With over 110 carriers using their services, Hi Marley is positioned to transform the insurance experience by making it more efficient and lovable for all parties involved.
Product: SMS-powered conversational platform for P&C insurance (claims, FNOL, Total Loss Assist)
Customers: Used by over 110 carriers
Funding: $41.7M total disclosed; $25M Series B led by Emergence Capital (Mar 11, 2021)
Founding: Founded in 2017 by Mike Greene, Mitesh Suchak, and John Miller
Headquarters & Size: Based in Boston, MA; ~133 employees
Property & casualty insurance claims communication and workflow inefficiencies between carriers, policyholders, and vendors.
2017
Insurance / Insurtech
25000000.00
Series B brought total disclosed funding to approximately $41.7M; participating investors included Underscore, True Ventures, Bain Capital Ventures, Greenspring, and Brewer Lane Ventures.
8000000.00
Described as an $8M Series A1 on the company site.
“Backed by enterprise-focused VC investors including Emergence Capital, Underscore, True Ventures, Bain Capital Ventures, Greenspring, and Brewer Lane Ventures”