Heymarket
Heymarket is a business texting platform that enables companies to engage with customers through shared inboxes, integrating SMS and popular messaging apps into one unified communication system. It offers features like AI texting, automations, group messaging, campaigns, and API integrations with major CRMs such as Salesforce and HubSpot. The platform supports compliance with TCPA, HIPAA, and SOC 2 Type 2 standards, securing over 500 million business texts. Heymarket serves various industries including retail, healthcare, and dispatch, helping businesses improve customer service, sales, marketing, operations, and recruiting through personalized and automated messaging workflows. Its business model is subscription-based with tiered pricing plans and add-ons for enterprise needs, positioning it as a scalable solution for businesses seeking efficient, secure, and compliant conversational messaging.
Heymarket
Heymarket is a business texting platform that enables companies to engage with customers through shared inboxes, integrating SMS and popular messaging apps into one unified communication system. It offers features like AI texting, automations, group messaging, campaigns, and API integrations with major CRMs such as Salesforce and HubSpot. The platform supports compliance with TCPA, HIPAA, and SOC 2 Type 2 standards, securing over 500 million business texts. Heymarket serves various industries including retail, healthcare, and dispatch, helping businesses improve customer service, sales, marketing, operations, and recruiting through personalized and automated messaging workflows. Its business model is subscription-based with tiered pricing plans and add-ons for enterprise needs, positioning it as a scalable solution for businesses seeking efficient, secure, and compliant conversational messaging.
TL;DR
Product: Omnichannel business messaging SaaS — shared team inboxes for SMS, email and messaging apps with templates, automations and integrations.
Founders: Amit Kulkarni (CEO & Co‑Founder) and Manav Monga (Co‑Founder).
Compliance & Security: Positions enterprise-grade compliance (SOC 2 Type II, HIPAA, TCPA) and secure messaging at scale.
Funding: Seed: $2.0M (Jun 2016); Series A: Dec 2021 (reported $4.0M); total funding reported in company snapshot: $11,000,000 USD.
Customer service, sales, marketing, operations and recruiting via personalized and automated messaging.
Company Overview
Problem Domain
Businesses lacked purpose‑built, secure tooling to message customers at scale, relying on personal phones and disparate channels for customer communication.
Industry
SaaS — business / conversational messaging
Tech Stack
Funding Track Record
2,000,000 USD
Seed investors reported: Harrison Metal, IDG Ventures, Precursor Ventures.
4,000,000 USD
Dealroom lists a Dec 2021 Series A (~$4.0M) and investor names including Cloud Apps Capital Partners, Harrison Metal, and Precursor Ventures; Crunchbase shows a Series A on Dec 23, 2021.
Investor Signal
“Backed by venture investors including Harrison Metal, Precursor Ventures and IDG Ventures; later investor listings include Cloud Apps Capital Partners and Kunal Sarkar.”