Heretto
Heretto is a global content operations platform headquartered in Rochester, New York, offering a DITA-powered Component Content Management System (CCMS), Deploy API, and Portal toolset. It enables enterprise organizations to create, manage, distribute, and personalize structured documentation and support content efficiently across multiple channels. The platform supports real-time collaboration, version control, content reuse, and personalized content delivery, helping clients reduce content costs by up to 90%, speed publishing by up to 60%, and improve customer support outcomes. Heretto serves diverse industries including high-tech software, manufacturing, insurance, and medical devices, positioning itself as a leader in customer-driven content management and support solutions.
Heretto
Heretto is a global content operations platform headquartered in Rochester, New York, offering a DITA-powered Component Content Management System (CCMS), Deploy API, and Portal toolset. It enables enterprise organizations to create, manage, distribute, and personalize structured documentation and support content efficiently across multiple channels. The platform supports real-time collaboration, version control, content reuse, and personalized content delivery, helping clients reduce content costs by up to 90%, speed publishing by up to 60%, and improve customer support outcomes. Heretto serves diverse industries including high-tech software, manufacturing, insurance, and medical devices, positioning itself as a leader in customer-driven content management and support solutions.
TL;DR
Stage: Series A (Dec 2022)
Total funding: 21,700,000.00 USD
Headquarters: Rochester, New York
Founders: Patrick Bosek; Casey Jordan
Product: DITA-powered CCMS + Deploy API + Heretto Portal; AI copilot (Etto)
Company Overview
Problem Domain
Technical documentation, content operations, structured content management and delivery for enterprise support and self-service knowledge.
Founded
2005
Industry
Enterprise content operations / Technical documentation software
Tech Stack
Funding Track Record
17,000,000.00
Investor Signal
“Series A led by Grand Oaks Capital; third-party databases also list additional investors including 10X Capital, Greycroft Partners, Seeders, and Armory Square Ventures.”