Help Scout
๐ง๐ฝโ๐ป Customer Support Platform for Growing Businesses | Try for Free
Help Scout
๐ง๐ฝโ๐ป Customer Support Platform for Growing Businesses | Try for Free
TL;DR
Category: Customer support platform (shared inbox, help center, live chat, Beacon, AI features)
Founded: 2011
Founders: Nick Francis; Denny Swindle; Jared McDaniel
Employees (approx.): 268
Reported total funding: USD 28,000,000
Company Overview
Problem Domain
Customer service and support operations for small to mid-size businesses seeking a blend of human workflows and AI to manage conversations and self-service.
Founded
2011
Industry
Customer support / Help desk software
Funding Track Record
USD 435,000
Seed funding reported in October 2011
Series A announced March 18, 2015
Investor Signal
โLead Edge Capital and Converge identified as investors in a later round; Foundry Group listed as Series A leadโ