Hello Patient
Hello Patient is transforming healthcare communication through advanced conversational AI. After spending 3.5 years scaling Carbon Health's technology during its hypergrowth, our founding team witnessed firsthand how much clinical time gets wasted on basic communication—great clinicians buried in administrative work, patients frustrated by missed connections and phone tag. Our enterprise-grade AI platform proactively engages patients through perfectly timed calls and texts, naturally resolving complex interactions end-to-end—from patient acquisition and scheduling to retention. Built with security and compliance at its core, our technology integrates seamlessly with existing healthcare infrastructure to deliver 24/7 patient engagement while enabling staff to focus on what matters most: providing exceptional care. Backed by 8VC, we're building the future of healthcare communication, one conversation at a time.
Hello Patient
Hello Patient is transforming healthcare communication through advanced conversational AI. After spending 3.5 years scaling Carbon Health's technology during its hypergrowth, our founding team witnessed firsthand how much clinical time gets wasted on basic communication—great clinicians buried in administrative work, patients frustrated by missed connections and phone tag. Our enterprise-grade AI platform proactively engages patients through perfectly timed calls and texts, naturally resolving complex interactions end-to-end—from patient acquisition and scheduling to retention. Built with security and compliance at its core, our technology integrates seamlessly with existing healthcare infrastructure to deliver 24/7 patient engagement while enabling staff to focus on what matters most: providing exceptional care. Backed by 8VC, we're building the future of healthcare communication, one conversation at a time.
TL;DR
What they do: AI-powered patient engagement that automates voice, text and chat for high-volume healthcare operations
Founded & HQ: Founded 2024; headquartered in Austin, Texas
Funding: Seed $6.3M (announced Jan 1, 2025); Series A led by Scale Venture Partners (company reports $22.5M; Crunchbase lists Series A dated Sep 5, 2025)
Integrations & compliance: Integrates with EHR/CRM systems; positions itself as HIPAA- and SOC 2-compliant
Founding team: Co-founders Alex Cohen (CEO) and Nick/Nicholas DeRobertis (CTO)
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Company Overview
Problem Domain
Administrative burden and patient communication gaps in high-volume healthcare operations
Founded
2024
Industry
Technology, Information and Internet
Tech Stack
Funding Track Record
$6.3M
Company announced a $6.3M seed round on Jan 1, 2025; Crunchbase shows a seed date of Oct 31, 2024.
$22.5M (company announcement; third-party report cites $20M)
Hello Patient announced a Series A described as $22.5M led by Scale Venture Partners; a TechCrunch report cited a $20M Series A in the same timeframe.
Investor Signal
“Series A led by Scale Venture Partners; seed led by 8VC. Additional participating investors reported across rounds include REMUS Capital, Bling Capital, Max Ventures, Flex Capital, FirstLook Partners and Alumni Ventures.”