Hello Customer
Draw a bold line from Customer Experience to Growth with our AI-powered CX-platform. We help you collect and convert unstructured open feedback into powerful insights across the business. Through real-time feedback, Hello Customer enables companies to truly understand what drives their customers and employees. With a 95% accuracy rate, our AI engine delivers actionable insights at all levels of the business, so you can optimise processes for better experiences at a lower cost..
Hello Customer
Draw a bold line from Customer Experience to Growth with our AI-powered CX-platform. We help you collect and convert unstructured open feedback into powerful insights across the business. Through real-time feedback, Hello Customer enables companies to truly understand what drives their customers and employees. With a 95% accuracy rate, our AI engine delivers actionable insights at all levels of the business, so you can optimise processes for better experiences at a lower cost..
TL;DR
Headquarters: Ghent, Belgium
Founded: 2015
Product: AI-powered Voice of Customer / CX platform
Employees (approx.): 34
Total funding: ≈ €8M (reported) / $9.37M (data source)
Company Overview
Problem Domain
Customer experience (Voice of Customer), feedback analytics, CX-driven growth
Founded
2015
Industry
SaaS; Customer Experience / Voice of Customer
Funding Track Record
€6,000,000
Series A announced May 15, 2020
over €2,000,000
2018 round reported with participation from Dovesco, Showpad founders, Seeder Fund, Wim Vanhaelemeesch and others
Investor Signal
“Investors include Senovo and Peak Capital (Series A) and a 2018 round with Dovesco and several business angels”