HEARD by Elis
HEARD is an AI-powered tool designed to streamline customer interviews, enabling businesses to quickly understand customer needs, uncover pain points, and validate product ideas. By automating the interview process, HEARD saves teams over 30 hours a month, allowing for faster insights and decision-making. The platform offers personalized questions, unbiased moderation, and real-time insights, making it a robust solution for user research. With a focus on democratizing customer understanding, HEARD empowers organizations to center their decisions around the voices of their customers, ultimately enhancing product development and customer satisfaction.
HEARD by Elis
HEARD is an AI-powered tool designed to streamline customer interviews, enabling businesses to quickly understand customer needs, uncover pain points, and validate product ideas. By automating the interview process, HEARD saves teams over 30 hours a month, allowing for faster insights and decision-making. The platform offers personalized questions, unbiased moderation, and real-time insights, making it a robust solution for user research. With a focus on democratizing customer understanding, HEARD empowers organizations to center their decisions around the voices of their customers, ultimately enhancing product development and customer satisfaction.
TL;DR
Product: AI platform for moderated short customer interviews (text and voice)
Founders / Leadership: Founder: Kene Anoliefo; leadership includes Tristan Jehan
Team size: About 9 employees
Recent support: Selected for Google for Startups Black Founders Fund (announced 2024-06-24)
Company Overview
Problem Domain
User research / customer interviews / qualitative insights
Industry
SaaS / Research Technology
Funding Track Record
Announced selection for investment, mentorship, and technical support as part of the Google for Startups Black Founders Fund
Investor Signal
“Received investment/support from Google for Startups (Black Founders Fund)”