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Hatch
Hatch is an AI CSR platform that enables businesses to generate and manage one-to-one, revenue-driving conversations at scale. Their AI CSRs are trained on specific business information to handle…
Hatch
Hatch is an AI CSR platform that enables businesses to generate and manage one-to-one, revenue-driving conversations at scale. Their AI CSRs are trained on specific business information to handle…
TL;DR
What they do: AI-powered omnichannel customer communication platform (SMS, email, voice) with configurable AI agents
Founded / HQ: Founded 2016; headquartered in Richmond, Virginia
Team size (approx.): About 100–110 employees
Funding: Total reported funding $13.65M; Series A led by Bessemer listed
Recent development: Announced joining Yelp (company statement)