GuestFlip
GuestFlip is a hotel reputation management platform that offers a suite of tools to help hotels manage their online presence. Their core products include Online Reputation Management, which allows hotels to monitor reviews from over 50 platforms like Booking.com, TripAdvisor, and Google, and provides AI-generated suggestions for automated responses to save time and improve engagement. They also offer Guest Surveys, a tool for creating customized surveys with a visual builder, collecting real-time feedback, and analyzing responses to identify areas for improvement. GuestFlip aims to help hotels improve guest satisfaction, climb online rankings, and gain a competitive edge through data-driven insights and automation.
GuestFlip
GuestFlip is a hotel reputation management platform that offers a suite of tools to help hotels manage their online presence. Their core products include Online Reputation Management, which allows hotels to monitor reviews from over 50 platforms like Booking.com, TripAdvisor, and Google, and provides AI-generated suggestions for automated responses to save time and improve engagement. They also offer Guest Surveys, a tool for creating customized surveys with a visual builder, collecting real-time feedback, and analyzing responses to identify areas for improvement. GuestFlip aims to help hotels improve guest satisfaction, climb online rankings, and gain a competitive edge through data-driven insights and automation.
TL;DR
Sector: Hotel reputation management / hospitality SaaS
Founded: 2018
Core product: Review monitoring, AI response suggestions, automated responses, guest surveys
Headcount: 7
Known investor: Metavallon VC (lead, pre-seed)
Company Overview
Problem Domain
Hotel online reputation and guest feedback management
Founded
2018
Industry
Hospitality / SaaS
Funding Track Record
Public profiles list a pre-seed round announced Mar 27, 2019; some sources report total funding obfuscated.
Investor Signal
“Metavallon VC lead on pre-seed”