
Gisual provides real-time power outage intelligence through an API that integrates with existing network operation tools to automate outage diagnosis and reduce unnecessary dispatches. The company serves primarily telecom network operations centers, including 80% of Fortune 500 telecom companies, delivering 99% accuracy in outage detection and automating 120,000 monthly tickets. Gisual's solution accelerates triage by 25 minutes, minimizes non-productive dispatches, and protects telecom providers' reputations by correctly attributing outages to utilities, thus reducing avoidable billing credits. The platform integrates seamlessly with major service management systems like ServiceNow and SolarWinds, enabling rapid deployment and operational cost savings. Key clients include Tier 1 mobility providers, Windstream Enterprise, and top fiber providers, with demonstrated ROI in millions of dollars.

Gisual provides real-time power outage intelligence through an API that integrates with existing network operation tools to automate outage diagnosis and reduce unnecessary dispatches. The company serves primarily telecom network operations centers, including 80% of Fortune 500 telecom companies, delivering 99% accuracy in outage detection and automating 120,000 monthly tickets. Gisual's solution accelerates triage by 25 minutes, minimizes non-productive dispatches, and protects telecom providers' reputations by correctly attributing outages to utilities, thus reducing avoidable billing credits. The platform integrates seamlessly with major service management systems like ServiceNow and SolarWinds, enabling rapid deployment and operational cost savings. Key clients include Tier 1 mobility providers, Windstream Enterprise, and top fiber providers, with demonstrated ROI in millions of dollars.
Product: API delivering near real-time, address/GPS-level power outage intelligence
Customers: Telecom network operations centers, MSPs, retail and banking customers; includes Tier 1 mobility and major fiber providers
Impact: Automates ticket enrichment, reduces unnecessary field dispatches, and accelerates triage
Team size: 15 employees
Funding: Pre-Seed (one round announced Nov 11, 2020)
Outage detection and diagnostics for telecom network operations, managed service providers, and enterprise customers to reduce operational costs and improve incident attribution.
2019
Infrastructure / Telecom tooling
Round reported with six investors; named investors include CoFound Partners and Fernando Pontaza in public profiles