
GenLoyal is a customer loyalty software platform that helps businesses build and automate loyalty programs to enhance customer retention and drive sales. Their solutions provide tailored rewards, deep customer insights, and seamless engagement across various channels, making it easy for businesses to connect with their customers. With a focus on automation and personalization, GenLoyal enables businesses to understand their most valuable customers and create meaningful connections that fuel growth. The platform is designed for various industries, including restaurants, retail, and service businesses, and has demonstrated significant results, such as increased customer retention and repeat purchases.

GenLoyal is a customer loyalty software platform that helps businesses build and automate loyalty programs to enhance customer retention and drive sales. Their solutions provide tailored rewards, deep customer insights, and seamless engagement across various channels, making it easy for businesses to connect with their customers. With a focus on automation and personalization, GenLoyal enables businesses to understand their most valuable customers and create meaningful connections that fuel growth. The platform is designed for various industries, including restaurants, retail, and service businesses, and has demonstrated significant results, such as increased customer retention and repeat purchases.
What they do: AI-powered customer loyalty and engagement platform for SMBs (restaurants, retail)
Founded: March 2, 2023
Headquarters / primary market: Greater Miami Area; launched offerings in Latin America
Team size (approx.): 5 employees
Funding stage: Pre-Seed (last funding date Oct 1, 2023)
Customer retention and engagement for small and medium businesses (restaurants, retail, service businesses).
2023
SaaS; Customer Loyalty / CRM
Crunchbase lists a Pre-Seed round closed Oct 1, 2023 and two investors associated with the company.
“Has at least two investors (listed: Santiago Orlievsky and Aerolab Ventures)”