Fragment
Fragment is a company that empowers operations teams in fintech and insurance by transforming manual processes into scalable operations. Their platform provides complete visibility, a unified backlog, and data-driven insights, allowing teams to optimize performance and reduce operational costs. With a focus on automation and efficiency, Fragment helps organizations meet service level agreements (SLAs) and improve customer experiences. The company has gained traction with notable clients and offers a subscription-based business model, making it an attractive investment opportunity for venture capitalists.
Fragment
Fragment is a company that empowers operations teams in fintech and insurance by transforming manual processes into scalable operations. Their platform provides complete visibility, a unified backlog, and data-driven insights, allowing teams to optimize performance and reduce operational costs. With a focus on automation and efficiency, Fragment helps organizations meet service level agreements (SLAs) and improve customer experiences. The company has gained traction with notable clients and offers a subscription-based business model, making it an attractive investment opportunity for venture capitalists.
TL;DR
What they do: Task-management and operations-visibility platform for back-office teams (notably fintech and insurance) that provides an Operator Copilot and Manager Control Tower.
Founders / leadership: Olivier Moindrot (CEO) and Guillaume Genthial (CTO).
Funding / stage: Reported Seed $9M (Jul 2024); total reported funding ~ $10.8M.
Integrations / tech: Integrates with Zendesk, HubSpot, Intercom, Slack, Stripe; supports API and no-code (Zapier, n8n, Make).
Company size (reported): 3 employees (reported).
Company Overview
Problem Domain
Back-office operational workflows in fintech and insurance—visibility, fragmented data, SLA tracking, and scaling manual work.
Industry
Fintech; Insurance (operations software)
Tech Stack
Funding Track Record
500000.00 USD
9,000,000 USD
Seed round reported to include multiple fintech executives and angel investors (e.g., Zach Perret, Jack Altman, Gokul Rajaram, Dara Khosrowshahi, Scott Belsky, Emilie Choi, Cristina Cordova).
Investor Signal
“Seed investors include BoxGroup and Avid Ventures alongside multiple fintech executives/angels; Gradient Ventures participated at pre-seed.”