Flip
In a world of products that are AI everything for everyone - all channels, use cases, industries, languages, etc - Flip stands out by doing the single most important thing 10x better for brands in a few very specific verticals. Flip automates millions of phone calls per week for hundreds of retail eCommerce, healthcare, and transportation brands. Our reference list is as long as our customer list. Our team is the best thing we’ve built. To learn more: www.flipcx.com Be a #FlippinLegend
Flip
In a world of products that are AI everything for everyone - all channels, use cases, industries, languages, etc - Flip stands out by doing the single most important thing 10x better for brands in a few very specific verticals. Flip automates millions of phone calls per week for hundreds of retail eCommerce, healthcare, and transportation brands. Our reference list is as long as our customer list. Our team is the best thing we’ve built. To learn more: www.flipcx.com Be a #FlippinLegend
TL;DR
Product: Voice AI that automates customer support phone calls, positioned to replace legacy IVRs.
Vertical focus: Retail eCommerce, Healthcare, Transportation
Scale signals: Company-reported: hundreds of customers, millions of calls per week, 300M automated calls milestone
Funding (disclosed): $2M pre-seed (2019); $6.5M seed (2022); $20M Series A (announced Jan 13, 2026)
Location / size: New York, NY; ~52 employees (company snapshot)
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Company Overview
Problem Domain
Customer support phone-call automation and IVR replacement for call-heavy businesses.
Founded
2015
Industry
Software Development
Funding Track Record
$2,000,000
Listed on company timeline as a 2019 pre-seed raise.
$6,500,000
Listed on company timeline as a 2022 seed round (rebrand to Flip referenced).
$20,000,000
Announced Series A; participation from Data Point Capital, ScOp Venture Capital, Bullpen Capital, Forum Ventures, and angel investors reported.
Investor Signal
“Backed by Next Coast Ventures and Ridge Ventures (Series A co-leads); other disclosed investors include Data Point Capital, ScOp Venture Capital, Bullpen Capital, and Forum Ventures.”