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Fini
Fini is an accuracy-first AI for customer support that actually resolves your customers’ issues. CX and Support leaders at mid-market and enterprise B2C companies in fintech, SaaS and marketplaces…
Fini
Fini is an accuracy-first AI for customer support that actually resolves your customers’ issues. CX and Support leaders at mid-market and enterprise B2C companies in fintech, SaaS and marketplaces…
TL;DR
What they do: Accuracy-first AI agents that resolve customer support tickets across chat, email and voice
Customers / scale: Handles over 1,000,000 tickets per month for enterprises including Fortune 500 customers
Security & compliance: Built to meet SOC 2, GDPR, ISO 27001 and EU AI Act standards
Recent funding: $3.6M seed announced Jan 2026 (Matrix Partners lead; YC participation)
Company Overview
Problem Domain
Customer support automation for mid-market and enterprise B2C companies in fintech, SaaS and marketplaces, including regulated workflows.
Founded
2022
Industry
AI / Customer Support / CX
Tech Stack
Funding Track Record
$3.6M
Announced participation from Y Combinator and multiple angels
Crunchbase lists a pre-seed round with amount obfuscated
Investor Signal
“Backed by Matrix Partners and Y Combinator, with participation from multiple angel investors”
