
Filum.ai was founded in 2020, Filum (fē'lum) is dedicated to providing best-in-class customer experience solutions that enable companies to create more engaging customer experiences, and sustainably grow their business. At Filum.ai, we are on a mission to help businesses grow and operate sustainably with data-driven insights with our values reflect us as a team and shape our culture. It guides us from where we are now to where we want to be, and every single team member is a valuable addition to it: - Customer First - Get Things Done - Be Clear - Data First - Do Things That Matter

Filum.ai was founded in 2020, Filum (fē'lum) is dedicated to providing best-in-class customer experience solutions that enable companies to create more engaging customer experiences, and sustainably grow their business. At Filum.ai, we are on a mission to help businesses grow and operate sustainably with data-driven insights with our values reflect us as a team and shape our culture. It guides us from where we are now to where we want to be, and every single team member is a valuable addition to it: - Customer First - Get Things Done - Be Clear - Data First - Do Things That Matter
What they do: AI-native unified customer experience (CX) platform that consolidates feedback and customer touchpoints into actionable insights
Founded: 2020
Team size (reported): 46 employees
Latest funding (reported): Seed round announced Mar 17, 2025 (~$1M reported), lead: TheVentures
Customer experience management; fragmentation of customer data and lack of unified insights
2020
Software Development
$1,000,000 (reported)
Round reported to include multiple participating investors
Reported participation from Bee Capital Partners and angel investors
“Includes participation from regional venture firms and angel investors (TheVentures, VinVentures, Nextrans, Bee Capital Partners, Hung Chan, Truong Anh Dung)”
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